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    Is feedforward the way forward?

    McDowall, Almuth and Freeman, K. and Marshall, S. (2014) Is feedforward the way forward? International Coaching Psychology Review 9 (2), pp. 135-146. ISSN 1750-2764.

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    Abstract

    Objectives: The Feedforward Interview (FFI) is a means of structuring conversations (Kluger & Nir, 2006), such as performance appraisals, or indeed coaching in organisations. Conceptually situated in a positive psychological paradigm, FFI techniques build on appreciative inquiry (Cooperrider & Srivastva, 1987), positive psychology (Seligman & Csikszentmihalyi, 2002) and Feedback Intervention Theory ( Kluger & DeNisi, 1996). The objective of this research was to investigate how FFI affects individual outcomes compared to traditional feedback as part of a coaching session. Design: we conducted a quasi-experimental longitudinal study allocating Fifty four participants randomly to either a FFI or Feedback based coaching intervention. Methods: We measured self-efficacy, mood and strengths-confidence as well goal attainment before and after each intervention. Results: Self-efficacy significantly increased following FFI compared to feedback; participants were more likely to obtain their goals in the FFI condition. There were no significant differences for mood; and no main effects for strengths-knowledge but a significant interaction. Conclusions: The results indicate that FFI appears a valid intervention to facilitate positive psychological change as part of a coaching session. We discuss the potential for further research including the evaluation of transfer of learning arising from FFI in experimental paradigms as well as behavioural observations.

    Metadata

    Item Type: Article
    Keyword(s) / Subject(s): coaching, feedforward, feedback, self-efficacy, goals, strengths
    School: Birkbeck Schools and Departments > School of Business, Economics & Informatics > Organizational Psychology
    Depositing User: Dr Almuth McDowall
    Date Deposited: 13 Nov 2015 10:11
    Last Modified: 13 Nov 2015 10:11
    URI: http://eprints.bbk.ac.uk/id/eprint/13406

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