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The roles of context and everyday experience in understanding work–non-work relationships: a qualitative diary study of white- and blue-collar workers

Poppleton, S. and Briner, Rob B. and Kiefer, Tina (2008) The roles of context and everyday experience in understanding work–non-work relationships: a qualitative diary study of white- and blue-collar workers. Journal of Occupational and Organizational Psychology 81 (3), pp. 481-502. ISSN 0963-1798.

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Official URL: http://dx.doi.org/10.1348/096317908X295182

Abstract

The purpose of the study was to address several of the limitations of work-non-work research by adopting a qualitative diary methodology which explored insiders' accounts of both the positive and negative aspects of work-non-work relationships and examined the role of context in shaping such relationships. Daily diary data on work-non-work events and post-diary interview data were collected from participants in two contrasting organizational contexts: Flexorg (N=20), a progressive local government organization and The Factory (N=18), a traditional manufacturing organization. Work-non-work relationships were found to be simultaneously enriching and depleting in both organizations. For Flexorg workers, work-non-work relationships were characterized by facilitation and time-based conflicts. At The Factory, high spillover from work to non-work and vice versa challenged the assumption that blue-collar work is typified by segmentation (Nippert-Eng, 1995). The experience of work-non-work events was shaped by the nature of the work, the work-non-work culture and working patterns in both organizations. The study also identified negative spillover as a qualitatively more important problem than work-non-work conflict in this study, and identified a social dimension of work-non-work conflict which was found across organizational contexts.

Item Type: Article
School or Research Centre: Birkbeck Schools and Research Centres > School of Business, Economics & Informatics > Organizational Psychology
Depositing User: Administrator
Date Deposited: 26 Jan 2011 12:39
Last Modified: 17 Apr 2013 12:18
URI: http://eprints.bbk.ac.uk/id/eprint/2019

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