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Designing appliances for mobile commerce and retailtainment

Roussos, George and Kourouthanassis, P. and Moussouri, T. (2003) Designing appliances for mobile commerce and retailtainment. Personal and Ubiquitous Computing 7 (3-4), pp. 203-209. ISSN 1617-4909.

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Official URL: http://dx.doi.org/10.1007/s00779-003-0221-3

Abstract

In the emerging world of the new consumer and the `anytime, anywhere' mobile commerce, appliances are located at the collision point of the retailer and consumer agendas. The consequence of this is twofold: on the one hand appliances that were previously considered plain and utilitarian become entertainment devices and on the other, for the effective design of consumer appliances it becomes paramount to employ multidisciplinary expertise. In this paper, we discuss consumer perceptions of a retailtainment commerce system developed in collaboration between interactivity designers, information systems engineers, hardware and application developers, marketing strategists, product development teams, social scientists and retail professionals. We discuss the approached employed for the design of the consumer experience and its implications for appliance design.

Item Type: Article
Keyword(s) / Subject(s): consumer, entertainment, mobile commerce, retail
School or Research Centre: Birkbeck Schools and Research Centres > School of Business, Economics & Informatics > Computer Science and Information Systems
Depositing User: Sandra Plummer
Date Deposited: 20 Feb 2006
Last Modified: 05 Sep 2013 17:03
URI: http://eprints.bbk.ac.uk/id/eprint/319

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