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    Inequality in address behavior at public institutions in La Paz, Bolivia

    Placencia, Maria Elena (2001) Inequality in address behavior at public institutions in La Paz, Bolivia. Anthropological Linguistics 43 (2), pp. 198-217. ISSN 0003-5483.

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    Abstract

    Observation of service encounters in three public institutions in La Paz, Bolivia, reveals that there are differences in the way marginalized indigenous people, as opposed to members of the mainstream, urban, white-mestizo population, are addressed by institutional representatives. In this article, I show what these differences are and highlight what appear to be institutionalized, discriminatory practices through which 'otherness' is marked and 'respectability' is conferred or witheld.

    Metadata

    Item Type: Article
    Keyword(s) / Subject(s): impoliteness, discursive racism, language and discrimination, Bolivian Spanish, service encounters, requests, address forms
    School: Birkbeck Schools and Departments > School of Arts > Cultures and Languages
    Depositing User: Maria Placencia
    Date Deposited: 09 May 2012 08:06
    Last Modified: 30 Oct 2014 10:55
    URI: http://eprints.bbk.ac.uk/id/eprint/4743

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