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    Work intensification and employment insecurity in professional work

    Konzelmann, Suzanne J. and Mankelow, R. and Wilkinson, F. (2007) Work intensification and employment insecurity in professional work. Working Paper. Centre for Business Research, Cambridge, UK.

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    Abstract

    Professional work is a category of employment that has traditionally been associated with high levels of worker autonomy, economic and social status. During the past decade, changes in customer expectations, government policy and technology have generated pressures resulting in enhancement of the quality and efficiency of service provision, expansion in task requirements and a need for higher levels of discretion. In this sense, professional work has been upgraded. However, the changes have also led to a deterioration in the economic and social status of professional work, adversely impacting on the social and psychological well-being of professional workers. This paper examines these developments in five professions including two established professions (lawyers and pharmacists), one aspiring profession (midwives) and two emerging professions (counselling psychologists and human resource managers). The empirical findings are based on a survey of 1270 professional workers conducted in 2000 and 2001.

    Metadata

    Item Type: Monograph (Working Paper)
    Keyword(s) / Subject(s): professional work, counseling psychologists, human resource managers, lawyers, midwives, pharmacists, job satisfaction and morale
    School: Birkbeck Schools and Departments > School of Business, Economics & Informatics > Management
    Research Centre: Corporate Governance and Ethics, London Centre for
    Depositing User: Suzanne Konzelmann
    Date Deposited: 18 Jan 2013 14:43
    Last Modified: 09 Dec 2016 11:07
    URI: http://eprints.bbk.ac.uk/id/eprint/5861

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