Article

Bhulai, S. and Brooms, Anthony C. and Spieksma, F.M. (2014) On structural properties of the value function for an unbounded jump Markov process with an application to a processor sharing retrial queue. Queueing Systems 76 (4), pp. 425-446. ISSN 0257-0130.

Monograph

Bhulai, S. and Brooms, Anthony C. (2008) Approximate expected delay costs for call and contact centre models under light traffic regimes. Working Paper. Birkbeck College, University of London, London, UK.