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    Telework: outcomes and facilitators for employees

    Beauregard, T. Alexandra and Basile, K.A. and Canónico, E. (2019) Telework: outcomes and facilitators for employees. In: Landers, R.N. (ed.) The Cambridge Handbook of Technology and Employee Behavior. Cambridge, UK: Cambridge University Press, pp. 511-543. ISBN 9781108649636.

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    Abstract

    This chapter reviews current research on telework. We first examine the literature on telework and job performance, job attitudes, and professional isolation, before reviewing the outcomes of telework on employee well-being as characterized by stress and work-life balance. We then turn our attention to factors that contribute to a successful telework experience: characteristics of the job, characteristics of the employee, and characteristics of the employee’s manager(s). We also identify the key role of technology support in influencing many of the established outcomes of and contributors to telework. Finally, we discuss the gaps in our knowledge of telework’s repercussions for employees and organizations. We conclude by identifying the implications of what we do know for theory and practice. To maximize positive outcomes, we recommend evidence-based guidelines for organizations with regard to 1) selecting and preparing employees for telework, and 2) managing their use of this flexible work practice.

    Metadata

    Item Type: Book Section
    Additional Information: This version is free to view and download for personal use only. Not for re-distribution, re-sale or use in derivative works. © Cambridge University Press
    Keyword(s) / Subject(s): telework, homeworking, telecommuting, flexible working, remote working, work-life balance, professional isolation
    School: Birkbeck Schools and Departments > School of Business, Economics & Informatics > Organizational Psychology
    Depositing User: Alexandra Beauregard
    Date Deposited: 03 Dec 2019 10:01
    Last Modified: 03 Dec 2019 14:30
    URI: http://eprints.bbk.ac.uk/id/eprint/28079

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