BIROn - Birkbeck Institutional Research Online

    Guilt and shame through recipients’ eyes: the moderating effect of blame

    Giner-Sorolla, R. and Kamau, Caroline and Castano, E. (2010) Guilt and shame through recipients’ eyes: the moderating effect of blame. Social Psychology 41 (2), pp. 88-92. ISSN 1864-9335.

    This is the latest version of this item.

    [img] Text
    Giner-Sorolla et al 2010.ief - Published Version of Record
    Restricted to Repository staff only

    Download (489kB) | Request a copy

    Abstract

    Previous research has found that people collectively wronged by an outgroup take insult when its representative offers compensation, and that an expression of shame but not guilt can lower such insult. This experiment showed a moderating factor: the strength of outgroup blame. Black community members were participants, presented with an apology for discriminatory searches of Black people by the police. The effects, that shame but not guilt reduces insult from compensation, were replicated only among those who strongly blamed outgroup entities. As before, these effects emerged only on insult rather than satisfaction measures, and only when compensation was offered. When blamed by the public, an official body should therefore consider how much its apology conveys shame rather than guilt.

    Metadata

    Item Type: Article
    Keyword(s) / Subject(s): apology, groups, shame, guilt, emotion, community relations, police, Metropolitan police, stop search policy, reparations, corporate public relations, business ethics, compensation, public sector, discrimination, moral psychology, blame, compunction, financial compensation, political apologies
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Depositing User: Caroline Kamau
    Date Deposited: 03 Jun 2013 08:58
    Last Modified: 02 Aug 2023 17:04
    URI: https://eprints.bbk.ac.uk/id/eprint/7121

    Available Versions of this Item

    Statistics

    Activity Overview
    6 month trend
    1Download
    6 month trend
    270Hits

    Additional statistics are available via IRStats2.

    Archive Staff Only (login required)

    Edit/View Item Edit/View Item