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    Vaya, iqué chungo! rapport-building talk in service encounters: the case of bars at breakfast time

    Placencia, Maria Elena and Mancera Rueda, A. (2010) Vaya, iqué chungo! rapport-building talk in service encounters: the case of bars at breakfast time. In: Lorenzo-Dus, N. (ed.) Spanish at Work: Analysing Institutional Discourse across the Spanish-speaking World. Basingstoke, UK: Palgrave Macmillan, pp. 192-207. ISBN 9780230299214.

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    Book synopsis: Spanish at Work is the first book examining the discourse practices of institutions in the Spanish-speaking world. It focuses on three 'umbrella' institutions (the mass-media, politics and the workplace), each of which are explored through a discrete theme. Within the mass media, chapters focus on the relationship between language and identity; within the political domain, persuasion and performance are investigated; and within the workplace, chapters explore the negotiation of interpersonal relations in work-related activity types. Spanish at Work delves into a varied selection of countries and settings in which Spanish is spoken variously as one of several official languages, as the official language, as a 'minority' language, and even as a second language or one of a number of other languages. Spanish at Work will be essential reading for upper-level undergraduates and graduates in Spanish linguistics and discourse analysis, as well as for practitioners in these fields.


    Item Type: Book Section
    School: Birkbeck Faculties and Schools > Faculty of Humanities and Social Sciences > School of Creative Arts, Culture and Communication
    Depositing User: Sarah Hall
    Date Deposited: 08 Jul 2014 12:31
    Last Modified: 09 Aug 2023 12:35


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