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    Human relations management

    Kelly, John (2014) Human relations management. In: Cooper, C.L. (ed.) Wiley Encyclopedia of Management. Wiley-Blackwell. ISBN 9781119972518.

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    This body of theory and practice is popularly associated with the sociologist Elton Mayo (1880–1949), whose basic idea was that workers had strong social needs which they tried to satisfy through membership of informal social groups at the workplace.


    Item Type: Book Section
    Additional Information: Now in its third edition, this multi-volume Encyclopedia of Management, has been revised and updated to chart the major developments that have occurred in: digital technologies; ethics and governance-related issues; innovation; emerging markets; organizational networks; and new avenues of sustainable business growth. Providing comprehensive coverage of the field of management the encyclopedia spans thirteen subject volumes plus and index, providing a landmark work of reference for scholars, students and professionals.
    Keyword(s) / Subject(s): social needs, groups, group cohesion, supervisory style, job satisfaction
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Research Centres and Institutes: Birkbeck Centre for British Political Life
    Depositing User: Administrator
    Date Deposited: 09 Mar 2015 17:18
    Last Modified: 02 Aug 2023 17:15


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