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    The perceived nature and incidence of dysfunctional assessment center features and processes

    Dewberry, Chris and Jackson, Duncan (2016) The perceived nature and incidence of dysfunctional assessment center features and processes. International Journal of Selection and Assessment 24 (2), pp. 189-196. ISSN 0965-075X.

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    The aims of this research are to identify, for the first time, the dysfunctional features and processes perceived to take place in assessment centers (ACs) from multiple perspectives (assessment center designers, assessors, and candidates) and to indicate how often these phenomena are observed to occur. Two surveys were conducted in this study. In the first, a wide variety of dysfunctional processes and events were identified, and in the second, many of these processes are reported to occur with regularity. Based on these findings it is proposed that ACs should be construed, researched, and managed not only as large-scale psychometric systems but also as complex administrative, social, and political events susceptible to a broad range of dysfunctional phenomena.


    Item Type: Article
    Additional Information: This is the peer reviewed version of the article, which has been published in final form at the link above. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Depositing User: Duncan Jackson
    Date Deposited: 06 Jul 2016 13:04
    Last Modified: 02 Aug 2023 17:22


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