BIROn - Birkbeck Institutional Research Online

    Understanding utility essentials of e-learning management systems in higher education: a multi-generational cohort perspective

    Yawson, D. and Yamoah, Fred (2023) Understanding utility essentials of e-learning management systems in higher education: a multi-generational cohort perspective. Open Learning: The Journal of Open, Distance and e-Learning 38 (3), pp. 243-259. ISSN 0268-0513.

    [img]
    Preview
    Text
    Open_Learning_Paper_ELearnMultGen_Utility_Anonymous_R1_1.pdf - Author's Accepted Manuscript

    Download (947kB) | Preview

    Abstract

    This research aimed to explore the nuances of utility in components of E-Learning systems by using a multi-generational undergraduate business school cohort programme and an e-learning utility-satisfaction evaluation model. Our empirical research demonstrates differences between the three generations for the utility of all the variables of the E-Learning systems components, with varying differences in the relationships between Generation X, Y and Z. Furthermore, we show course development, learner support and user characteristics influence results demonstrability which has a high influence on overall satisfaction. We established nuances in the learning utility essentials in courses on E-Learning systems for multi-generational cohorts; revealed the utility of learner support as a key differentiator and developed a model on utility-satisfaction with reasonable explanatory and predictive power. The model possesses the dual advantages of fewer constituent items and the connective capability to link utility to satisfaction to enable E-Learning systems evaluation and ease for identifying areas for improvement in E-Learning course delivery.

    Metadata

    Item Type: Article
    Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis, available online at the link above.
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Depositing User: Fred Yamoah
    Date Deposited: 23 Nov 2020 11:53
    Last Modified: 02 Aug 2023 18:05
    URI: https://eprints.bbk.ac.uk/id/eprint/41574

    Statistics

    Activity Overview
    6 month trend
    84Downloads
    6 month trend
    138Hits

    Additional statistics are available via IRStats2.

    Archive Staff Only (login required)

    Edit/View Item Edit/View Item