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    The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches

    Wang, Q. and Lai, Yi-Ling and Xu, X. and McDowall, Almuth (2022) The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches. Journal of Work-Applied Management 14 (1), pp. 77-101. ISSN 2205-2062.

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    Abstract

    We examine psychologically informed coaching approaches for evidence-based work-applied management through a meta-analysis. This analysis synthesized previous empirical coaching research evidence on cognitive behavioral and positive psychology frameworks regarding a range of workplace outcomes, including learning, performance, and psychological well-being. We undertook a systematic literature search to identify primary studies (k= 20, n = 957), then conducted a meta-analysis with robust variance estimates to test the overall effect size and the effects of each moderator. The results confirm that psychologically informed coaching approaches facilitated effective work-related outcomes, particularly on goal attainment (g = 1.29) and self-efficacy (g = .59). Besides, these identified coaching frameworks generated a greater impact on objective work performance rated by others (e.g., 360 feedback) than on coachees’ self-reported performance. Moreover, a cognitive behavioral oriented coaching process stimulated individuals’ internal self-regulation and awareness to promote work satisfaction and facilitated sustainable changes. Yet there was no statistically significant difference between popular and commonly used coaching approaches. Instead, an integrative coaching approach that combines different frameworks facilitated better outcomes (g = .71), including coachees’ psychological well-being. Building on previous meta-analyses and reviews of coaching, this synthesis offers a new insight into effective mechanisms to facilitate desired coaching results. Frameworks grounded in psychotherapy and positive psychology appear most prominent in the literature, yet an integrative approach appears most effective. Effective coaching activities should integrate cognitive coping (e.g., combining cognitive behavioral and solution-focused technique), positive individual traits (i.e., strength-based approach), and contextual factors for an integrative approach to address the full range of coachees’ values, motivators, and organizational resources for yielding positive outcomes.

    Metadata

    Item Type: Article
    Keyword(s) / Subject(s): workplace coaching, coaching psychology, meta-analysis, psychological well-being, learning and development
    School: School of Business, Economics & Informatics > Organizational Psychology
    Depositing User: Yi-Ling Lai
    Date Deposited: 22 Jul 2021 08:03
    Last Modified: 20 May 2022 18:22
    URI: https://eprints.bbk.ac.uk/id/eprint/44164

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