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    Exploring the accessibility of sport stadia for people with disability: towards the development of a Stadium Accessibility Scale (SAS)

    Kitchin, Paul and Paramio-Salcines, J.L. and Darcy, S. and Walters, Geoff (2022) Exploring the accessibility of sport stadia for people with disability: towards the development of a Stadium Accessibility Scale (SAS). Sport, Business and Management: An International Journal 12 (1), pp. 93-116. ISSN 2042-678X.

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    Abstract

    The aim of this paper is to synthesise existing literature on sports stadia, spectators with disabilities (SwD), and accessibility to identify themes and to highlight the gaps in the literature. This review subsequently develops two propositions that will enable research in this emerging area to further develop. The research was guided by two research questions: first, what does the peer reviewed evidence tell us about spectators with disability (SwD) and the accessibility of sporting stadia? Second, how can this information be used to develop a Stadium Accessibility Scale (SAS)? The authors conducted a rapid review of the literature across three databases that identified 34 papers for synthesis. Synthesis revealed three research themes: a focus on legislative compliance, the need to enhance resources (both physical and human); and research that focuses on moving beyond the stadium experience. The latter can be sub-divided into two streams – studies that look at accessibility as a social legacy of major events, and studies that seek to understand the whole journey that SwD’s must make to attend sport events. The study makes two key recommendations. The first is to encourage further research aligned to the HOPES framework (Paramio-Salcines et al., 2018) that explicitly recognises the importance of understanding the broader approach to the customer experience. The second is the need for the development and validation of a reliable SAS. Greater accessibility provides a foundation for inclusive environments in sport. The findings are relevant for all stakeholders in sport as universal accessibility benefits more than people with disabilities.

    Metadata

    Item Type: Article
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Research Centres and Institutes: Birkbeck Sport Business Centre
    Depositing User: Geoff Walters
    Date Deposited: 14 Mar 2022 14:32
    Last Modified: 02 Aug 2023 18:15
    URI: https://eprints.bbk.ac.uk/id/eprint/47342

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