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    Inequality in address behavior at public institutions in La Paz, Bolivia

    Placencia, Maria Elena (2001) Inequality in address behavior at public institutions in La Paz, Bolivia. Anthropological Linguistics 43 (2), pp. 198-217. ISSN 0003-5483.

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    Observation of service encounters in three public institutions in La Paz, Bolivia, reveals that there are differences in the way marginalized indigenous people, as opposed to members of the mainstream, urban, white-mestizo population, are addressed by institutional representatives. In this article, I show what these differences are and highlight what appear to be institutionalized, discriminatory practices through which 'otherness' is marked and 'respectability' is conferred or witheld.


    Item Type: Article
    Keyword(s) / Subject(s): impoliteness, discursive racism, language and discrimination, Bolivian Spanish, service encounters, requests, address forms
    School: Birkbeck Faculties and Schools > Faculty of Humanities and Social Sciences > School of Creative Arts, Culture and Communication
    Depositing User: Maria Elena Placencia
    Date Deposited: 09 May 2012 08:06
    Last Modified: 09 Aug 2023 12:31


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