Colovic, Ana and Caloffi, A. and Rossi, Federica (2022) Crowdsourcing and COVID-19: how public administrations mobilize crowds to find solutions to problems posed by the pandemic. Public Administration Review 82 (4), pp. 756-763. ISSN 1540-6210.
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Abstract
We discuss how public administrations have used crowdsourcing to find solutions to specific problems posed by the COVID-19 pandemic, and to what extent crowdsourcing has been instrumental in promoting open innovation and service co-creation. We propose a conceptual typology of crowdsourcing challenges based on the degree of their openness and collaboration with the crowd that they establish. Using empirical evidence collected in 2020 and 2021, we examine the extent to which these types have been used in practice. We discuss each type of crowdsourcing challenge identified and draw implications for public policy
Metadata
| Item Type: | Article |
|---|---|
| School: | Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School |
| Research Centres and Institutes: | Innovation Management Research, Birkbeck Centre for |
| Depositing User: | Federica Rossi |
| Date Deposited: | 13 Apr 2022 14:50 |
| Last Modified: | 31 Jul 2025 10:54 |
| URI: | https://eprints.bbk.ac.uk/id/eprint/47681 |
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