BIROn - Birkbeck Institutional Research Online

    From “Clientelism” to a “Client-centred orientation”? The challenge of public administration reform in Russia

    Tompson, William (2007) From “Clientelism” to a “Client-centred orientation”? The challenge of public administration reform in Russia. Working Paper. Organisation for Economic Co-operation and Development, Paris, France.


    Download (443kB) | Preview


    The inefficiency, corruption and lack of accountability that afflict public administration in Russia impose substantial direct costs on both entrepreneurs and ordinary citizens. This paper examines the major weaknesses of Russia’s public administration and assesses the government’s recently revised programme of administrative reform. It lays particular stress on the relationship between public bureaucracies and the larger institutional environment within which they operate, as well as on the need for far greater transparency of public bodies and stronger non-judicial means of redress for citizens wishing to challenge bureaucratic decisions. Many of the problems of Russia’s public administration are aggravated by the fact that the Russian state often tries to do too much: the paper therefore explores the link between administrative reform and the scope of state ownership and regulation.


    Item Type: Monograph (Working Paper)
    Keyword(s) / Subject(s): public administration; public management; state administration; bureaucracy; civil service; corruption; transparency; accountability; ombudsman; regulation; state ownership; nationalisation
    School: Birkbeck Faculties and Schools > Faculty of Humanities and Social Sciences > School of Social Sciences
    Depositing User: William Tompson
    Date Deposited: 12 Jun 2007
    Last Modified: 02 Aug 2023 16:47


    Activity Overview
    6 month trend
    6 month trend

    Additional statistics are available via IRStats2.

    Archive Staff Only (login required)

    Edit/View Item Edit/View Item