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    From the third sector to the big society: how changing UK government policies have eroded third sector trust

    Milbourne, Linda and Cushman, M. (2013) From the third sector to the big society: how changing UK government policies have eroded third sector trust. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations 24 (2), pp. 485-508. ISSN 0957-8765.

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    Against the background of the current shift from government to governance, relationships between third sector and government are increasingly attracting the attention of social scientific researchers. The chapter highlights selected approaches that characterize and explain third sector–government relationships. The embeddedness of third sector organizations (TSOs) turns out to be the decisive factor for the development and further advancement of partnerships between the sector and government. The chapter also sheds light on the “blurring of boundaries,” since engaged in both advocacy and policy implementation, TSOs are increasingly developing into hybrids that Amitai Etzioni characterized as organizations for the future. State bodies have behaved as though trust in their actions is a given, while increasingly shifting responsibilities for service delivery and risks of failure to others. Our research identifies ways in which trust has been damaged in such transitions; and consequently we highlight issues that need to be addressed to ensure the development of innovative and effective services in collaboration with community-based providers in the future.


    Item Type: Article
    Additional Information: The original publication is available at
    Keyword(s) / Subject(s): Trust, control, innovation, risk, voluntary and community organisations, performance audit, new public management, Big Society
    School: School of Social Sciences, History and Philosophy > Department of Geography
    Depositing User: Administrator
    Date Deposited: 16 Nov 2012 14:46
    Last Modified: 19 Jun 2021 00:44

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