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    Examination of the work organization assessment questionnaire in public sector workers

    Wynne-Jones, G. and Varnava, A. and Buck, R. and Karanika-Murray, M. and Griffiths, A. and Phillips, C. and Cox, Tom and Kahn, S. and Main, C.J. (2009) Examination of the work organization assessment questionnaire in public sector workers. Journal of Occupational and Environmental Medicine 51 (5), pp. 586-593. ISSN 1076-2752.

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    Objective: To investigate the utility of the Work and Organization Assessment Questionnaire (WOAQ) for public sector data. Methods: A cross-sectional survey was performed in public sector organizations measuring demographics, work characteristics, work perceptions (WOAQ), sickness absence, and work performance. Results: Confirmatory factor analysis of the WOAQ showed that factor structure derived for the manufacturing sector, for which the questionnaire was developed, could be replicated moderately well with public sector data. The study then considered whether a better more specific fit for public sector data was possible. Principal components analysis of the public sector data identified a two-factor structure linked to four of the five scales of the WOAQ assessing Management and Work Design, and Work Culture. These two factors may offer a context-sensitive scoring method for the WOAQ in public sector populations. These two factors were found to have good internal consistency, and correlated with the full WOAQ scales and the measures of performance and absence. Conclusions: The WOAQ is a useful and potentially transferable tool. The modified scoring may be used to assess work and organizational factors in the public sector.


    Item Type: Article
    School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
    Depositing User: Administrator
    Date Deposited: 05 Jun 2013 07:17
    Last Modified: 02 Aug 2023 17:05


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