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    Understanding information systems infrastructure in engineering SMEs: a case study

    Hicks, B.J. and Culley, S.J. and McMahon, C.A. and Powell, Philip (2010) Understanding information systems infrastructure in engineering SMEs: a case study. Journal of Engineering and Technology Management 27 (1-2), pp. 52-73. ISSN 0923-4748.

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    The benefits of integrated enterprise-wide information systems (IS), such as Enterprise Resource Planning (ERP) systems, are widely accepted. The implementation of such systems in large organisations is established with many in their second or third generation. However, in small to medium-sized enterprises (SMEs) the maturity and extent of their IS infrastructure is less clear. In engineering SMEs, this infrastructure needs to support not only business processes but also the activities of design and manufacture. In this case study, our goal is to provide a better understanding of current IS infrastructure, the functional elements of IS infrastructure, integration and expenditures are explored in ten engineering SMEs. A model of IS functionality is developed and used to identify and classify functional elements within the firms and to compare and contrast the IS infrastructures. The findings are contrasted with the SME literature and conclusions and implications developed.


    Item Type: Article
    Keyword(s) / Subject(s): Information systems, Engineering SMEs, Functional elements, Information dependencies, Integration, Investment
    School: Birkbeck Faculties and Schools > Faculty of Science > School of Computing and Mathematical Sciences
    Research Centres and Institutes: Birkbeck Knowledge Lab
    Depositing User: Administrator
    Date Deposited: 11 Jun 2013 11:59
    Last Modified: 09 Aug 2023 12:33


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