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Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
Christodoulides, George and Jevons, C. and Bonhomme, J. (2012) Memo to marketers: quantitative evidence for change. how user-generated content really affects brands. Journal of Advertising Research 52 (1), pp. 53-64. ISSN 0021-8499.