Browse by Journal and Volume

Group by: Author(s) | Date | School | No Grouping

Jump to: 1 September 2016

Number of items: 1.

1 September 2016

Crisafulli, Benedetta and Singh, J. (2016) Service guarantee as a recovery strategy: the impact of guarantee terms on perceived justice and firm motives. Journal of Service Management 27 (2), pp. 117-143. ISSN 1757-5818.

This list was generated on Fri Aug 29 02:01:29 2025 BST.