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    Article

    Hui, C.H. and Chiu, C.K. and Yu, P.L.H. and Cheng, Kevin H.C. and Tse, H. (2007) The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: a multi-level analysis. Journal of Occupational and Organizational Psychology 80 (1), pp. 151-172. ISSN 0963-1798.

    Phillips, D.R. and Siu, O.L. and Yeh, A.G.O. and Cheng, Kevin H.C. (2005) The impacts of dwelling conditions on older persons' psychological well-being in Hong Kong: the mediating role of residential satisfaction. Social Science & Medicine 60 (12), pp. 2785-2797. ISSN 0277-9536.

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