BIROn - Birkbeck Institutional Research Online
    Up a level
    Export as [feed] Atom [feed] RSS
    Group by: Item Type | Date | Journal or Publication Title | No Grouping
    Number of items: 1.

    Hui, C.H. and Chiu, C.K. and Yu, P.L.H. and Cheng, Kevin H.C. and Tse, H. (2007) The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: a multi-level analysis. Journal of Occupational and Organizational Psychology 80 (1), pp. 151-172. ISSN 0963-1798.

    This list was generated on Tue Apr 23 06:07:00 2024 BST.