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Booth, J.E. and Park, T.Y. and Zhu, L. and Beauregard, T. Alexandra and Gu, F. and Emery, C. (2018) Prosocial response to client-instigated victimization: the roles of forgiveness and workgroup conflict. Journal of Applied Psychology 103 (5), pp. 513-536. ISSN 0021-9010.