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Antonetti, P. and Crisafulli, Benedetta and Katsikeas, C. (2020) Does it really hurt? Making sense of varieties of anger. Psychology & Marketing 37 (11), pp. 1465-1483. ISSN 0742-6046.
Stathopoulou, Anastasia and Balabanis, G. and Katsikeas, C. (2016) The relational value of loyalty programs in luxury retailing. In: Monaco Symposium on Luxury: Emerging Challenges in Luxury Marketing, 7-8 Apr 2016, Monaco. (Unpublished)