BIROn - Birkbeck Institutional Research Online
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    2016

    Crisafulli, Benedetta (2016) Managing customer complaints: the case of Imperial Orchid Hotels in Thailand. In: Kumar, R.S. and Dilip S., M. and Bang, N. (eds.) Services Marketing Cases in Emerging Markets: An Asian Perspective. Springer, pp. 35-43. ISBN 9783319329680.

    This list was generated on Tue Oct 15 06:33:29 2024 BST.