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Zhang, Dell and Mao, R. and Li, H. and Mao, J. (2011) How to count thumb-ups and thumb-downs: user-rating based ranking of items from an axiomatic perspective. In: Amati, G. and Crestani, F. (eds.) Advances in Information Retrieval Theory. Lecture Notes In Computer Science 6931. Berlin, Germany: Springer, pp. 238-249. ISBN 9783642233173.
Zhang, Dell and Mao, R. and Li, H. and Mao, J. (2011) How to count thumb-ups and thumb-downs? In: Ma, W.-Y. and Nie, J.-Y. and Baeza-Yates, R.A. and Chua, T.-S. and Croft, W.B. (eds.) Proceedings of the 34th international ACM SIGIR conference on Research and development in Information - SIGIR '11. New York, U.S.: ACM Press, pp. 1223-1224. ISBN 9781450307574.