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Lai, Y.L. and McDowall, Almuth (2016) Enhancing evidence-based coaching practice by developing a coaching relationship competency framework. In: van Zyl, L.E. and Stander, M.W. and Odendaal, A. (eds.) Coaching Psychology: Meta-theoretical perspectives and applications in Multi-cultural Contexts. Springer, pp. 393-415. ISBN 9783319310107.