Who do I complain to?: what to do when things go wrong

Wright, Tony (1996) Who do I complain to?: what to do when things go wrong. London, UK: Headline Book Publishing. ISBN 9780747277545.

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Abstract

Book synopsis: A title which draws on research by a House of Commons committee to offer alphabetical listings and details of key bodies and mechanisms who process complaints by the general public concerning the public and private sectors. Includes tips on how such bodies should be approached.

Metadata

Item Type:	Book
School:	Birkbeck Faculties and Schools > Faculty of Humanities and Social Sciences > School of Social Sciences
Depositing User:	Sarah Hall
Date Deposited:	05 Dec 2017 16:42
Last Modified:	02 Aug 2023 17:37
URI:	https://eprints.bbk.ac.uk/id/eprint/20535

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