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Cognitive task analysis: eliciting expert cognition in context

Brown, O. and Power, N. and Gore, Julie (2024) Cognitive task analysis: eliciting expert cognition in context. Organizational Research Methods , ISSN 1094-4281.

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Abstract

Cognitive Task Analysis (CTA) is a powerful methodological approach that can enhance the rigorous elicitation and documentation of complex cognitive processes within interview-based qualitative research. We provide insights into this set of semi-structured interviewing techniques that we contend have much to offer management researchers who wish to understand the complexities of expert cognition within specific work-related tasks. Distinct from traditional semi-structured interview methods, CTA is designed to identify the knowledge requirements underpinning expertise in complex work domains. First, we present CTA as a robust approach to eliciting complex cognition and note why, when and where management scholars might best use its techniques. Second, we provide two examples of how CTA methods have been used to research management; specifically, using the Critical Decision Method (CDM) to explore management in high-stakes environments, and Applied Cognitive Task Analysis (ACTA) to explore global leadership. In ending, we propose greater use of this pragmatic approach in management research and highlight potential avenues for future research that will advance understanding of complex cognition at work. Keywords: Qualitative Approaches, Interviewing, Field Research, Context

Metadata

Item Type: Article
School: Birkbeck Faculties and Schools > Faculty of Business and Law > Birkbeck Business School
Research Centres and Institutes: Accounting and Finance Research Centre, Aesthetics of Kinship and Community, Birkbeck Research in (BRAKC), Applied Macroeconomics, Birkbeck Centre for, Architecture, Space and Society, Centre for, Birkbeck Knowledge Lab, Birkbeck Sport Business Centre, Brain and Cognitive Development, Centre for (CBCD), Birkbeck Centre for British Political Life, Building Resilience in Breast Cancer, Cognition, Computation and Modelling, Centre for, Commodities Finance Centre, Contemporary Literature, Centre for, Contemporary Poetics Research Centre, Contemporary Theatre, Birkbeck Centre for, Crime & Justice Policy Research, Institute for, Critical Study of European Law, Centre for the, Data Analytics, Birkbeck Institute for, Derek Jarman Lab, Earth and Planetary Sciences, Institute of, Educational Neuroscience, Centre for, Gender and Sexuality, Birkbeck (BiGS), Humanities, Birkbeck Institute for the (BIH), Iberian and Latin American Visual Studies, Centre for (CILAVS), Innovation Management Research, Birkbeck Centre for, Interdisciplinary Research on Mental Health, Birkbeck Centre for, Internationalism, Centre for the Study of, Law and the Humanities, Centre for, London Geochemistry and Isotope Centre, London Geochronology Centre, Mapping Maternal Subjectivities, Identities and Ethics (MAMSIE)
Depositing User: Julie Gore
Date Deposited: 04 Sep 2024 14:47
Last Modified: 19 Feb 2025 06:00
URI: https://eprints.bbk.ac.uk/id/eprint/53888

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