Cupitt, Rebekah (2023) Diversity-centred design: thinking through video-mediated communication systems for disability and neurodiversity. Lecture Notes in Computer Science 14535 , pp. 132-138. ISSN 0302-9743.
Abstract
Video-mediated communication is often touted as opening up access for neurodiverse people and people with a range of disabilities. While previous research has shown that this claim needs to be tempered with an acknowledgement of ableist assumptions made at the design stage, this paper discusses a less clear-cut issue: what failure to communicate via video meeting technologies in situations where multiple neurodiverse conditions and disabilities are present, might teach us. Drawing on observational data as well as shared and personal experiences, it is argued that paying attention to technology’s failures rather than automatically fixing them are important first steps in designing for diversity first.
Metadata
| Item Type: | Article |
|---|---|
| Additional Information: | Design for Equality and Justice - INTERACT 2023 IFIP TC 13 Workshops, York, UK, August 28 – September 1, 2023, Revised Selected Papers, Part I. ISBN: 9783031616884 |
| School: | Birkbeck Faculties and Schools > Faculty of Humanities and Social Sciences > School of Creative Arts, Culture and Communication |
| Depositing User: | Rebekah Cupitt |
| Date Deposited: | 03 Mar 2025 09:50 |
| Last Modified: | 03 Mar 2025 09:50 |
| URI: | https://eprints.bbk.ac.uk/id/eprint/55097 |
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