BIROn - Birkbeck Institutional Research Online

    Browse by Person

    Up a level
    Export as [feed] Atom [feed] RSS
    Jump to: 2016
    Number of items: 1.

    2016

    Crisafulli, Benedetta (2016) Managing customer complaints: the case of Imperial Orchid Hotels in Thailand. In: Kumar, R.S. and Dilip S., M. and Bang, N. (eds.) Services Marketing Cases in Emerging Markets: An Asian Perspective. Springer, pp. 35-43. ISBN 9783319329680.

    This list was generated on Tue Nov 26 05:49:17 2024 GMT.